We sell to individuals, and we welcome schools, municipalities, districts, registered non-profit organizations, and other government agencies to submit orders by email.

Yes, you can always change the order before the order is processed or shipped. Once your order has been sent for customization, shipped by the manufacturer, or delivered, it will not be possible to change your order at that time.

Please log in or contact us to cancel the order. All standard items will be canceled free of charge if they have not yet been shipped. For customized products, cancellation is not possible once the order has been placed.

Please use our online quote portal or send an email. Attach the item number, measurement, quantity, or installation requirements if needed.

Yes. We ship across Canada, U.S., and internationally. Shipping costs and delivery times depend on the weight, measurements of the products, and the delivery location.

Not always. Smaller products such as crash mats, folding mats, or column pads can be installed easily without special tools. Larger installations, like wall padding or protective nets, may require professional setup.

Simply wipe the surface with mild soap and water or disinfectant wipes. Avoid harsh chemicals or abrasive tools to maintain the vinyl surface.

Yes, our vinyl covers are water-resistant and easy to clean. Outdoor products may include weather covers for extra protection. Please check product details before outdoor use.

With proper use and care, mats and nets can last many years. The life depends on frequency of use, storage, and maintenance.